CommenTech LLC
Instantaneous Customer Feedback
1635 Broadway
Ste#109D
Pearland,Texas 77581
Category: Business Services
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Brands: CommenTech
CommenTech is a simple way to communicate with customers. CommenTech utilizes familiar SMS text technology by coupling it with its new way to receive instant information.
The technology is Keyword driven. Any subscriber of CommenTech would simply pick a unique keyword(s) for each business location they choose, customize their own survey and start promoting that keyword however they may choose. When customers need to communicate, they simply text that keyword to the CommenTech phone number 713-714-0110 just like texting a friend. There's no software or apps to download!
After receiving the link and taking a few seconds to fill out the survey, the customer's responses are delivered to the account notifiers within seconds via text, email, or both. This allows the business owners and account notifiers to know what is going on in their business at all times, immediately.
But more importantly, it gives business owners the chance to respond to any issues within seconds; most of the time before the customer has had a chance to leave your business. Instant resolution equals immediate customer retention, which truly makes the customers want to come back. Longer-term tracking and analytics will often drive strategic decision-making and CommenTech provides the tools to do that as well.
Combining that data-driven process with the ability to address customer concerns in real-time is groundbreaking. It is what separates CommenTech from other forms of feedback systems and what likely separates service providers from success.
