CommenTech LLC

Instantaneous Customer Feedback

1635 Broadway
Ste#109D
Pearland,Texas 77581

Category: Business Services

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Brands:  CommenTech

 

CommenTech is a simple way to communicate with customers. CommenTech utilizes familiar SMS text technology by coupling it with its new way to receive instant information.

The technology is Keyword driven. Any subscriber of CommenTech would simply pick a unique keyword(s) for each business location they choose, customize their own survey and start promoting that keyword however they may choose. When customers need to communicate, they simply text that keyword to the CommenTech phone number 713-714-0110 just like texting a friend. There's no software or apps to download!

After receiving the link and taking a few seconds to fill out the survey, the customer's responses are delivered to the account notifiers within seconds via text, email, or both. This allows the business owners and account notifiers to know what is going on in their business at all times, immediately.
But more importantly, it gives business owners the chance to respond to any issues within seconds; most of the time before the customer has had a chance to leave your business. Instant resolution equals immediate customer retention, which truly makes the customers want to come back. Longer-term tracking and analytics will often drive strategic decision-making and CommenTech provides the tools to do that as well.

Combining that data-driven process with the ability to address customer concerns in real-time is groundbreaking. It is what separates CommenTech from other forms of feedback systems and what likely separates service providers from success.

281-541-5733

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About the Location:

Pearland Texas



CommenTech is a simple way to communicate with customers. CommenTech utilizes familiar SMS text technology by coupling it with its new way to receive instant information. The technology is Keyword driven. Any subscriber of CommenTech would simply pick a unique keyword(s) for each business location they choose, customize their own survey and start promoting that keyword however they may choose. When customers need to communicate, they simply text that keyword to the CommenTech phone number 713-714-0110 just like texting a friend. There's no software or apps to download! After receiving the link and taking a few seconds to fill out the survey, the customer's responses are delivered to the account notifiers within seconds via text, email, or both. This allows the business owners and account notifiers to know what is going on in their business at all times, immediately. But more importantly, it gives business owners the chance to respond to any issues within seconds; most of the time before the customer has had a chance to leave your business. Instant resolution equals immediate customer retention, which truly makes the customers want to come back. Longer-term tracking and analytics will often drive strategic decision-making and CommenTech provides the tools to do that as well. Combining that data-driven process with the ability to address customer concerns in real-time is groundbreaking. It is what separates CommenTech from other forms of feedback systems and what likely separates service providers from success.


In Business Since:

2013


Products & Services:

Customer Feedback via Text Instantly


Business Affiliations:

0


Business Amenities:

Here are a few benefits to the COMMENTECH system: - Requires NO software/hardware to download or purchase - NO apps to download for anyone - Immediate resolution to customer concerns with true/honest comments without incentives - Instantaneous, unbiased documentation of employee performance - Immediate gratification to the customer - Invaluable teaching tools for employers to use in employee training - Being able to customize each customer experience based on that customer�s perception - Immediate feedback on potentially bad products or service - Immediate tracking of the success of any ad campaign - So easy to use there's no need to offer expensive incentives for customer feedback - The ability for businesses to see immediate trends and react to them before it's too late - Keeps negative comments about your business off social media sites - Give consumers a new way to be heard - Replaces and/or enhances any feedback system currently in place - Increases business & free to your customers (win,win)


Business Associations:

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